|
Users viewing this topic:
none
|
|
Login  | |
|
RE: Working drive through - 5/14/2008 12:09:26 PM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
We would get wrote up if we did that. I understand that the man orgot his wallet, but that happens sometimes. Should he get coldfood because of his forgetfulness? He got punished because he forgot his wallet! Good customer service dictates that he should have gotten fresh food. You can't have a job if people aren't given good service. Witot him payig for his food, you could have been a step closer to not havng a job! Remember, the customer helps to pay your paycheck, and less customers means less hours!
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 5/19/2008 1:07:37 PM
|
|
|
RHardin15
Posts: 254
Joined: 4/14/2008
From: Greenville, SC
Status: offline
|
quote:
ORIGINAL: DenimDiva
quote:
ORIGINAL: ta_mosquito
When I worked at McD's, if an order was bagged but hadn't left the possession of the employees, it could be put back - the fries into the fry area, the burger into the burger area. As long as it wasn't a special order, it was no problem.
Of course, this was back when they didn't make every burger to order, slowing down the process so much that "fast food" and "McDonald's" shouldn't belong in the same sentence. 
You wouldn't like being in line behind me because I always order everything with no salt.
I am nice and either pull forward or move to the side so they can wait on other customers though.
I know this is a bit OT, but has anyone ordered the new Sweet Tea that McD's has? I love it!!
I don't think the Sweet Tea changed at all. Course, I haven't worked there since they started the big MickeyD Sweet Tea campaign thing... but it tastes exactly the same as it has always tasted to me.
_____________________________
DMP RACING WATCH ME RACE LIVE MONDAY NIGHTS!! (Next race 7/14)
Congrats to DMP's most recent winner (6/30, Milwaukee): Thomas Hazard
|
|
|
|
|
RE: Working drive through - 5/19/2008 1:12:57 PM
|
|
|
DenimDiva
Posts: 5041
Status: offline
|
quote:
ORIGINAL: RHardin15
quote:
ORIGINAL: DenimDiva
quote:
ORIGINAL: ta_mosquito
When I worked at McD's, if an order was bagged but hadn't left the possession of the employees, it could be put back - the fries into the fry area, the burger into the burger area. As long as it wasn't a special order, it was no problem.
Of course, this was back when they didn't make every burger to order, slowing down the process so much that "fast food" and "McDonald's" shouldn't belong in the same sentence.
You wouldn't like being in line behind me because I always order everything with no salt.
I am nice and either pull forward or move to the side so they can wait on other customers though.
I know this is a bit OT, but has anyone ordered the new Sweet Tea that McD's has? I love it!!
I don't think the Sweet Tea changed at all. Course, I haven't worked there since they started the big MickeyD Sweet Tea campaign thing... but it tastes exactly the same as it has always tasted to me.
I never even saw it on the menu until a few weeks ago. Here you can get a 32 ounce one for $1.
Of course, since you're in the great state of SC (I was born in Columbia), you've probably had it for a while. The last time I was in SC was Nov. 2001. I don't remember if I went to a McD's or not while I was there, so I couldn't tell you if it was on the menu then or not.
|
|
|
|
|
RE: Working drive through - 5/19/2008 2:47:32 PM
|
|
|
ta_mosquito
Posts: 10938
Joined: 3/31/2005
From: from MN, now in Ontario :D
Status: offline
|
The McD's in Minnesota have had unsweetened tea for a long time. I think the sweet tea (if they have it here) is new.
In Ontario, NO ONE sells unsweetened tea. I miss it - I like to sweeten my tea to my own taste.
_____________________________
Tricia
"When tempted to fight fire with fire, remember that the fire department generally uses water." ~Unknown
|
|
|
|
|
RE: Working drive through - 5/19/2008 7:29:26 PM
|
|
|
violinist_for_jesus
Posts: 2469
Joined: 4/20/2007
Status: offline
|
quote:
ORIGINAL: somehere
Because by the time he realized he didn't have his wallet we already had his order bagged. Why should the restuarant have to throw away the entire order AND make a new one just because he forgot his wallet? It was his mistake not ours. Our manager wasn't about to throw food away just because the customer messed up and forced us to delay delivery of his meal.
Your manager deserves a talking to...losing a customer like that makes no sense...
quote:
ORIGINAL: ta_mosquito
When I worked at McD's, if an order was bagged but hadn't left the possession of the employees, it could be put back - the fries into the fry area, the burger into the burger area. As long as it wasn't a special order, it was no problem.
Of course, this was back when they didn't make every burger to order, slowing down the process so much that "fast food" and "McDonald's" shouldn't belong in the same sentence.
I am insulted. McDonald's is fast food, even if we do make things to order! lol
quote:
ORIGINAL: DenimDiva
I never even saw it on the menu until a few weeks ago. Here you can get a 32 ounce one for $1.
Same in Michigan, and my McDonald's at least, sells a ton of it.
_____________________________
Zachary/19/ Single,
The coolest myspace ever
|
|
|
|
|
RE: Working drive through - 5/23/2008 2:23:31 AM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
I have seen some aweful messes in the restrooms where I work at as well. I once had to clean vomit out of the sink! Lol. If you gotta vomit, at least use the toilet. You know what I mean?
The men's restroom does tend to get nasty, but I try to pre-clean it so it is not so nasty at the end of my shift. It makes it faster for me to get out, and I think the men take a hint when they have to wait for me to finnish cleaning!
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 5/23/2008 8:07:08 AM
|
|
|
christiangirl0920
Posts: 67
Joined: 9/3/2005
From: jacksonville but now i live in lawtey , florida
Status: offline
|
That's funny. Not about the vomit part but the guys waiting. I know quite a few guys who will leave the bathroom clean, as they found it, but the majority of guys are just gross.
I really do miss working there though. Even though we moved I was still able to go to the same school. But now that I'm homeschooled (since October), I never get to see any of my friends anymore.
I want to go back to work but I'm not sure if I should right now. I have about 7 courses left and I'll be finished with high school. So I was thinking maybe I should just wait until I'm done with school. That way I can work without having to worry about what classes I did and didn't do. Or maybe I can just wait until my brother goes back to school so I can work during the day while he's gone since I have to watch him when he comes home. I'm only taking 2 classes at a time so it wouldn't be that bad. I'm good as long as I have the 3-4 assignments turned in every week. Not sure. I'm contemplating it. Any advice?
_____________________________
live for the moments you can't put into words.
much love,
.christian.
|
|
|
|
|
RE: Working drive through - 5/25/2008 1:38:46 AM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
My advise would be to wait until you are done with school, and then go back to work, You can't get anywhere in life without an education, and that should come first. You don't have much longer until you are finnished. Just hang in there.
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 5/25/2008 8:05:14 AM
|
|
|
JuliaHop
Posts: 628
Joined: 4/11/2005
Status: offline
|
I always feel horribly rude when I need to interrupt a customer's telephone conversation to conduct a transaction while they are checking out. It still surprises me that people will continue a phone conversation while they are making purchases.
My sister told me about businesses in her part of the country that are posting signs that there will be no service while on cell phones. I just did a quick Internet search and it looks like this is becoming a trend...there were even businesses that sold "no cell phone" signs.
_____________________________
For God so loved the World, that He gave His only begotten Son, that whosoever believeth in Him should not perish, but have everlasting life.
John 3:16
|
|
|
|
|
RE: Working drive through - 5/25/2008 10:18:03 AM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
I understand the need to use your cell phone, but I think the signs are a good idea. That will make it easier to serve the customer, andwe can make sure hat their order is right. In my experience, half of te orders that are give out wrong are due to the act that the customer was so busy talking that they forgot to specify that didn't want certain things on their food! Then, they get mad because they say that you didn't ring their order up right. It is very frustating sometimes, and I know that all peple in service areas experience this type of frustration. It is nice to see that some employers are finally doing something about it.
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 5/25/2008 10:23:32 AM
|
|
|
DenimDiva
Posts: 5041
Status: offline
|
What I can't stand is when people are talking on one of the hands-free sets and you're trying to wait on them. You can't always tell if they're talking to you or to the person on the phone.
|
|
|
|
|
RE: Working drive through - 5/25/2008 10:34:53 AM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
I know! Then, they get mad because you interupt their conversation, even though you are trying to take their order! Sometimes people are so rude. I think it all stems back to people not being taught manners by their children.
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 5/25/2008 10:39:23 AM
|
|
|
DenimDiva
Posts: 5041
Status: offline
|
Yup!
Can't put down that phone for a few seconds and talk to the person in front of them.
|
|
|
|
|
RE: Working drive through - 5/26/2008 11:34:00 AM
|
|
|
GregandJenny
Posts: 283
Joined: 2/16/2006
From: Near Seattle Washington
Status: online
|
quote:
The McD's in Minnesota have had unsweetened tea for a long time. I think the sweet tea (if they have it here) is new.
In Ontario, NO ONE sells unsweetened tea. I miss it - I like to sweeten my tea to my own taste.
That stuff is nasty ewwww. I was at training at the McDonalds Training Center in the Chicago Area and I had tasted some. it's like syrup. Thay are testing it in some US markets though.
anyways about the guy who forgot his wallet, couldn't someone be nice enough (ie the manager) to give him his lunch and make his day? I know he would come back.
G
_____________________________
The Will of God never takes you to where the Grace of God will not protect you
|
|
|
|
|
RE: Working drive through - 5/26/2008 11:38:09 AM
|
|
|
DenimDiva
Posts: 5041
Status: offline
|
quote:
ORIGINAL: GregandJenny
anyways about the guy who forgot his wallet, couldn't someone be nice enough (ie the manager) to give him his lunch and make his day? I know he would come back.
G
When I worked at Wendy's we used to do that once in a while for our regulars.
|
|
|
|
|
RE: Working drive through - 5/28/2008 12:59:13 AM
|
|
|
violinist_for_jesus
Posts: 2469
Joined: 4/20/2007
Status: offline
|
Maybe my days working in the fast food industry are over...muahahaha
_____________________________
Zachary/19/ Single,
The coolest myspace ever
|
|
|
|
|
RE: Working drive through - 5/28/2008 1:20:21 AM
|
|
|
DenimDiva
Posts: 5041
Status: offline
|
quote:
ORIGINAL: violinist_for_Jesus
Maybe my days working in the fast food industry are over...muahahaha
Fortunately mine are too at this season in my life!
|
|
|
|
RE: Working drive through - 6/8/2008 10:13:03 AM
|
|
|
Beck34
Posts: 200
Joined: 3/24/2008
Status: offline
|
I won't be doing this much longer either....My husband finally got a job making enough for me to stay at home with our six kids. I don't know whether that is good or not.
_____________________________
What do you expect, It's Beck!
|
|
|
|
|
RE: Working drive through - 6/8/2008 11:44:40 AM
|
|
|
ladyingrace1979
Posts: 204
Joined: 3/14/2008
Status: offline
|
It's not just fast food and customer service people that get the rudeness. I'm in vocational school and at least once a day some one in class will get a phone call on a cell phone. Now I know some have kids and emergencies happen, I'm a 40+ mom of 3, but everyday!
I worked at Wal-mart for 5 years so I've seen rudeness on both sides. One thing I make an effort to do, if I get a really good cashier, is to thank them and then to find a manager to tell. Hopefully the word gets back to the employee and they are better appreciated by their supervisors.
To the original poster, thank you for being a light in the world for our Lord. I am sure He is pleased with your faithful service.
Kim Q
|
|
|
|
|
Forum Tools
Printable Version
RE: Working drive through - 